CrewHub

Complete User Guide

Your all-in-one crew resource app

Welcome to CrewHub!

CrewHub is your comprehensive flight crew companion app. View your schedule, track flights, export logbook data, find airport information, check weather, share overnight recommendations, and more — all in one powerful app.

Quick Navigation

• Getting Around
• Schedule
• Flight Status
• Open Time & Pairings
• Airport Information
• Contact Directory
• Overnights
• Logbook Export
• Downloaded Files
• Weather
• Calendar Sync
• Home Screen Widget
• Settings & Privacy
• Frequently Asked Questions

Getting Around

CrewHub uses a combination of bottom tabs and a side drawer menu for navigation.

The five main tabs (Schedule, Airports, Contacts, Overnights, Logbook Export) are always accessible from the bottom tab bar for quick switching.

Schedule

The Schedule tab is your central hub for viewing your crew schedule synced from AIMS eCrew. It shows all your flights, standby periods, hotel assignments, and off days.

Getting Started with Schedule

1. Connect to AIMS eCrew
   The first time you open the Schedule tab, you’ll be prompted to log in to AIMS eCrew through your airline’s Okta SSO. CrewHub never stores your password — authentication is handled entirely by Okta.
2. View Your Schedule
   Once connected, your schedule loads automatically. Events are grouped by trip and displayed in chronological order. Each trip shows report time, flight legs, hotels, and debrief time.
3. View Trip Details
   Tap any trip to expand it and see detailed information including block time, credits, TAFB (Time Away From Base), per diem, and required rest.
4. View Crew Information
   Flight cards show your crew members’ names, positions, and employee numbers for each flight.
5. Calendar View
   Switch to the calendar view for a month-at-a-glance look at your schedule with trip bars showing your duty periods.
6. Refresh Your Schedule
   Pull down to refresh, or tap the sync button to fetch the latest schedule from eCrew. The app syncs multiple date ranges to capture past and future schedules.

Flight Status

The Flight Status page (accessible from the side drawer) shows real-time information for your flights including gate assignments, delays, and current status.

Using Flight Status

1. View Live Flight Data
   Flight status is automatically linked to your schedule. Tap any upcoming flight to see live gate information, departure/arrival status, and any delays.
2. Track on FlightAware
   For in-progress flights, you can open FlightAware tracking directly from the flight detail view.

Open Time & Pairings

Access open time opportunities and search available pairings directly from the side drawer menu.

Open Time

The Open Time view shows available trips and giveaway opportunities from AIMS eCrew. Browse available flying, view trip details, and check for schedule conflicts before picking up trips.

Pairings

The Pairings view lets you search and browse pairing information from AIMS eCrew, giving you visibility into available trips and their details.

Open eCrew

Need to access the full eCrew interface? Tap “Open eCrew” from the side drawer to open the complete AIMS eCrew portal in an embedded browser. Your session is shared with the rest of the app, so you’re already logged in.

Airport Information

The Airports tab gives you quick access to comprehensive airport data synced from the cloud. Perfect for pre-flight planning and on-the-go reference.

How to Use Airport Info

1. Search for Airports
   Tap the search bar and enter an ICAO code (like KJFK) or airport name (like “Kennedy”). Results appear instantly as you type.
2. View Airport Details
   Tap on any airport to see detailed information including coordinates, elevation, runways, frequencies, gate codes, and more.
3. Check Weather
   In the airport detail view, expand the Weather section to see live METAR, TAF, and (for US airports) a 7-day NWS forecast. The colored dot indicates the current flight category (VFR, MVFR, IFR, or LIFR).
4. Add Personal Notes
   Scroll to the Personal Notes section in any airport detail to write your own private notes. These are stored only on your device and are never shared.
5. Add to Favorites
   Tap the star icon on any airport to add it to your favorites for quick access.
6. Sync Airport Data
   Tap the sync button (circular arrows) in the top right to download the latest airport information from the cloud.

Contact Directory

The Contacts tab provides instant access to important crew resources and phone numbers, all organized for quick reference.

Using the Contact Directory

1. Browse Contacts
   Scroll through the list to see all available contacts. Priority contacts (like Crew Scheduling and Dispatch) appear at the top.
2. Search for Contacts
   Use the search bar to quickly find specific contacts by name, title, or department.
3. Make a Call
   Tap the green phone button to call directly.
4. Send an Email
   Tap the blue email button to open your mail app with the contact’s email address pre-filled.

Overnights

The Overnights tab is a community-powered resource where crew members share recommendations for layover cities. Find the best hotels, restaurants, coffee shops, and entertainment wherever you’re overnighting.

Browsing Overnights

1. Find a City
   Search by city name or state, or scroll through the list. Each city shows the number of recommendations and when it was last updated.
2. View City Details
   Tap a city to see all recommendations organized into four categories: Hotels, Food, Coffee, and Entertainment.
3. Read Reviews & Notes
   Tap any item to see its details, address, phone number, website, star ratings, and notes from other crew members.
4. Rate an Item
   Tap the stars to leave your own rating (1-5 stars).

Contributing

1. Set Your Display Name
   Before adding content, you’ll be prompted to set a display name shown alongside your contributions.
2. Add a New City
   If your layover city isn’t listed, tap “+” to add it.
3. Add Recommendations
   Inside a city, tap “+” to add a new hotel, restaurant, coffee shop, or activity.
4. Add Notes
   Share tips by adding notes to any item. You can make notes public (visible to all crew) or private (visible only to you, marked with a lock icon).
5. Manage Your Content
   You can delete any items or notes you’ve created. Only your own contributions can be removed.

Logbook Export

The Logbook Export tab is your tool for transferring flight data from AIMS eCrew to LogTen Pro. You have two methods to choose from:

Method 1: Automatic Download (Recommended)

1. Launch the Download
   Navigate to the Logbook Export tab and tap “Download from AIMS”.
2. Select Date Range
   Choose your desired start and end dates.
3. Log Into AIMS
   Enter your AIMS eCrew credentials. The app will automatically navigate through AIMS once you’re logged in.
4. Automatic Navigation
   Sit back and relax! The app automatically navigates to the logbook section, sets your date range, and downloads the CSV file.
5. Review and Export
   Once the download completes, review the flight count and optionally filter by date. Then tap “Export to LogTen Pro” to send flights directly to LogTen.

Method 2: Manual File Selection

1. Download CSV from AIMS
   Log into AIMS eCrew on your browser, navigate to your logbook, and export as CSV.
2. Select the File
   In CrewHub, tap “Select File Manually” and choose the CSV file from the file picker.
3. Review and Export
   Review the parsed flights and export to LogTen Pro.

Downloaded Files

The Files page (accessible from the side drawer) helps you manage all the logbook CSV files you’ve downloaded from AIMS.

1. View Your Files
   See all CSV files you’ve downloaded, sorted by date with the newest first.
2. Export to LogTen
   Tap “Export to LogTen Pro” on any file to process and send it to LogTen.
3. Share a File
   Use the “Share” button to send the CSV file via Messages, Mail, AirDrop, or save it to Files.
4. Delete Files
   Tap “Edit” in the top right corner, then select files to delete.

Weather

CrewHub provides aviation weather data in two places: within airport detail views and as a standalone Weather page accessible from the side drawer.

Flight Category Indicators

Weather displays include color-coded flight category badges:

Categories are automatically computed from ceiling and visibility data using FAA rules.

Standalone Weather Search

1. Open Weather
   Tap the side drawer menu and select “Weather”.
2. Search by ICAO Code
   Enter any airport’s ICAO code (e.g., KJFK, EGLL, LFPG) and tap Search.
3. Switch Between Tabs
   Use the segmented control to switch between METAR (current conditions), TAF (forecast), and Daily (7-day NWS forecast, US airports only).

Calendar Sync

CrewHub can automatically sync your crew schedule to your device calendar, so your trips appear alongside personal events in Apple Calendar, Google Calendar, or any other calendar app.

Setting Up Calendar Sync

1. Enable Sync
   Go to Settings → Calendar Sync and turn on Sync to Calendar. You’ll be prompted to grant calendar access on first use.
2. Choose Your Event Style
   One event per trip creates a single calendar event for each pairing, spanning from report to debrief. Separate event per flight creates individual events for each flight leg, hotel stay, and reserve period.
3. Choose Your Calendar
   Pick where events are stored. CrewHub (dedicated) creates a separate on-device calendar. Or select an existing calendar from iCloud, Google, Outlook, or any other configured account.
4. Optional: Include Off Days
   Turn this on to add all-day “OFF” events to your calendar.

Apple Calendar vs Google Calendar

Apple Calendar displays all calendars from every account configured on your device. To see events in Google Calendar (on the web, Android devices, etc.), select one of your Google calendars from the picker. Choosing an iCloud calendar syncs events across all your Apple devices automatically.

Home Screen Widget

CrewHub includes a home screen widget that shows your nearest airport information at a glance.

Adding the Widget

1. Long-press your home screen and tap the “+” button in the top-left corner.
2. Search for “CrewHub” in the widget gallery.
3. Choose a widget size and tap “Add Widget”.

The widget uses your cached location (updated every 30 minutes when the app is active) to display the nearest airport, including its name, ICAO code, and distance. Gate code information is available with a tap but auto-hides after 2 minutes for privacy.

Settings & Privacy

The Settings page (accessible from the side drawer) gives you control over your profile, privacy preferences, and app behavior.

Profile Settings

1. View Your Profile
   The Profile section shows your display name, position (Captain, First Officer, or Flight Attendant), and employee number.
2. Edit Your Position
   Tap the position field to update your current role.

Account (Sign in with Apple)

1. Link Your Apple ID
   Tap “Sign in with Apple” to link your account. This preserves your Overnights contributions and data if you switch devices or reinstall the app.
2. Disconnect
   You can disconnect your Apple ID at any time. Your local data remains on the device.

Premium Subscription

CrewHub offers an optional premium subscription that unlocks additional features. Subscriptions are managed through the Apple App Store — your payment information is handled entirely by Apple and never touches CrewHub.

Privacy & Data Management

1. View Privacy Policy
   Read how CrewHub handles your data, including what information is collected and how it’s protected.
2. Export Your Data
   Download a complete copy of all your information stored in CrewHub.
3. Delete Your Account
   Permanently remove all your data from CrewHub, Firebase, and iCloud. This action cannot be undone.

Security

1. Lock App Now
   Immediately lock CrewHub and require Face ID, Touch ID, or your passcode to unlock.

Support & Feedback

1. User Guide
   View this guide within the app.
2. Send Feedback
   Report bugs, request features, or provide general feedback. Choose a category, describe the issue, and optionally include your email for follow-up.
3. Help & Support
   Visit the CrewHub website for additional resources.

Frequently Asked Questions

Schedule

Logbook

Airports & Weather

Overnights

General

• Sync your schedule regularly to stay current with changes
• Enable Calendar Sync to see trips in your calendar alongside personal events
• Use a stable Wi-Fi connection when downloading logbooks
• Keep LogTen Pro up to date for best compatibility
• Export logbook data regularly (monthly or after each trip)
• Favorite airports you visit frequently for quick access
• Add personal notes on airports with tips specific to your operation
• Contribute to Overnights to help fellow crew members
• Sign in with Apple to preserve your data across devices
• Enable app locking in Settings for added security
• Periodically export your data from Settings as a backup

CrewHub

Your all-in-one crew resource app

© 2026 • For support or questions, visit Settings → Send Feedback